Behavioral Health

Stress Management

On the road to trying to achieve organizational goals, in many cases members of an organization deal with the stress of reaching benchmarks and goals. Our goal in our Stress Management Training is to teach organizations on how to identify stress and master it. Believe it or not there is such thing as positive stress and each day we all manage the positive and negative effects of stress and its influence on our lives. The trick is to maximize the positive stress and minimize the negative stress.

Course Objectives:

  • Identify the best approach to a stressful situation (Alter, Avoid, or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Conflict and Resolution

Wherever two or more people come together, there is bound to be conflict. In our Conflict & Resolution Training we provide coaching on a six-step process that organizations can use and modify to resolve conflicts of any size. Groups will learn about the five main styles of conflict & resolution, crucial conflict resolution skills, including dealing the with anger and the Agreement Frame.

Course Objectives:

  • Understand what conflict and conflict resolution mean
  • Understand all phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools
  • Be able to use anger & stress management techniques

Strategies for Managing Anger

Anger is a natural human emotion that can be managed successful. Let us show you how! In our open group discussion , The CHOICES We Make: Strategies for Managing Anger, you will learn the mechanics of anger, emotions that flow from anger; your response to emotions are based on how you think and feel. CHOICES groups will assist you in developing a personalized strategic plan for managing your emotionals episodes. Our approach to managing anger is based on an evidenced based approach derived from research and over fifteen years of experience in family therapy and substance abuse with individuals of all ages.

Course Objectives:

  • Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
  • Know common anger myths and their factual refutations.
  • Know the helpful and unhelpful ways of dealing with anger.
  • Know techniques in controlling anger, particular reading anger warning signs, using coping thoughts, exercising relaxation techniques and blowing off steam.
  • Understand the difference between objective and subjective language.
  • Express a feeling or position using I-messages.
  • Know skills and techniques in making a disagreement constructive, including effective negotiation and solution-building.
  • Reflect on one’s hot buttons and personal anger dynamics.
  • Know alter, avoid and accept ways of responding to an anger-provoking situation.
  • Understand the energy curve and how it can help in responding to someone else’s anger.
  • Learn and practice de-escalation techniques.
  • Gain an integrated view of anger management and how it can be best practiced.

Assertiveness and Self-confidence

Assertiveness and self-confidence are made up of important interpersonal communications skills and traits that can be learned and practice. In our training we explain the difference between listening and hearing, the importance of body language, and methodologies for understanding your worth and use of positive self reflection.

Course Objectives:

  • Define assertiveness and self-confidence, and list the four styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilize methodologies for understanding your worth — and the use of positive self-talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as “I-Messages”
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations.

If you need a workshop tailored for your organization, we can create custom workshop courses specific to your needs. Contact us for more information on Custom Workshop Courses.